Use the theory that you developed in week two. Improve it by using the information you have obtained in the intervening weeks. Use the Conceptual – Theoretical – Empirical Model (CTE) to link the operational definitions with the empirical indicators with the theoretical concepts and the conceptual model components. Post your revised theory and explain how you would measure the concepts and proposition in a research study. A minimum of 250 words, not including references
At least one high-level scholarly reference in APA 7th edition from within the last 5 year. Do not use partial books, sales locations, or other repositories for a location. Please use sources that are easily accessible without payment or subscription needed.
Course Code and Name
The theory is that if healthcare providers introduce themselves and their titles and disclose potential outcomes ahead of time, patients’ anxiety would decrease, and they develop trust in the entire process.
Measuring the concepts and propositions in a research study would be through indirect observation and include measuring the process, outcome, effectiveness, and structure (“9.3 Operationalization – Scientific inquiry in social work,” 2018). Indicators of the process measures would be the number of patients that received healthcare service after an introduction by the healthcare provider. Measuring the outcome would be the number of patients that gained the trust and reduced their anxiety levels after the healthcare provider introduced themselves. Measuring the structure would be the records of satisfaction perceived by healthcare workers regarding the service delivered. Measuring the effectiveness of service offered by the healthcare provider would be through measuring patient experiences, and surveys, interviews and individual stories accounting for the experiences provide a wealth of information.
Patient expectations, experience, and satisfaction measures account for in-depth and generalized patient perceptions (Tinker, 2021). Surveys, comments, suggestion boxes and kiosk questions provide generalized patient experiences, and the results get measured using qualitative means. The researchers should first allot measurements to qualitative data to be able to make statistically valid inferences. In-depth interviews, focus groups and patient panels provide the research with an in-depth measuring of patient experiences. Some less generalized measuring patient experiences would be through online ratings and public meetings where patients give feedback regarding the quality of service delivered. Targeted and descriptive ways like specific patient stories, input from ward rounds, input from patient service and liaisons, compliments and complaints, and even photographs of service delivered also provide detailed information regarding the type and quality of service delivered. Researchers allot measurements of the qualitative data to obtain the statistical analysis.
9.3 Operationalization – Scientific inquiry in social work. (2018, August 7). Scientific Inquiry in Social Work – Simple Book Publishing. https://scientificinquiryinsocialwork.pressbooks.com/chapter/9-3-operationalization/
Tinker, A. (2021, February 26). The top 7 healthcare outcomes measures. Health Catalyst. https://www.healthcatalyst.com/insights/top-7-healthcare-outcome-measures